Company: Fresh Today
Position: Tele Sales Executive
Department: Sales
Employment Type: Full-time
Workplace: Office-Based
Location: DIT Project, Merul Badda, Dhaka

Job Summary

Fresh Today is seeking a smart, energetic, and target-oriented Tele Sales Executive to join our growing team. The ideal candidate will be responsible for making outbound calls, communicating with potential and existing customers, promoting products and services, processing orders, and achieving assigned sales targets.

The successful candidate should possess excellent communication and convincing skills, maintain a professional attitude, demonstrate strong customer-handling abilities, and be capable of working efficiently in a fast-paced, target-driven environment.

Key Responsibilities

The Tele Sales Executive will be responsible for:

• Make inbound and outbound calls to potential and existing customers in a professional and courteous manner.

• Promote Fresh Today’s products and services through telephone calls.

• Understand customer requirements and recommend suitable products.

• Process customer orders and provide necessary sales support.

• Follow up with potential customers and leads to convert them into sales.

• Maintain regular communication with customers regarding orders, deliveries, payments, and after-sales support.

• Handle customer inquiries, feedback, and complaints professionally.

• Maintain accurate customer information, call records, leads, and sales data in the CRM/system.

• Coordinate with the Sales, Operations, Logistics, and Customer Service teams to ensure smooth order processing and delivery.

• Achieve assigned daily, weekly, and monthly sales targets.

• Build and maintain positive relationships with customers.

• Prepare daily, weekly, and monthly sales and performance reports as required by management.

• Escalate complex customer concerns to the appropriate department whenever necessary.

• Maintain confidentiality of customer information and company data.

• Perform any other sales and customer support responsibilities assigned by the management.

Salary & Benefits

• Salary: ৳13,000 – ৳14,000

• Free lunch

• Complimentary snacks during office hours

• Unlimited tea

• Friendly and collaborative work environment

• Professional training and learning opportunities

• Career growth opportunities

• Performance-based recognition and incentives (where applicable)

Working Conditions

• Office-Based

• Full-time employment

• Rotational shifts as per business requirements

• Fast-paced, target-driven sales environment

• May require working on weekends and government holidays whenever business requires

Preferred Candidate Profile

We are looking for an individual who is:

• Smart, confident, and professionally presentable.

• Customer-focused with excellent communication and interpersonal skills.

• Comfortable speaking with customers over the phone.

• Persuasive and confident in handling sales conversations.

• Responsible, trustworthy, and dependable.

• Able to work under pressure while maintaining accuracy and professionalism.

• Patient, courteous, and empathetic when dealing with customers.

• Quick to learn, adaptable, and solution-oriented.

• A strong team player with a positive attitude and excellent work ethics.

• Target-oriented and committed to achieving sales goals.

• Committed to delivering excellent customer service and representing the Fresh Today brand with professionalism.