Craftsman Footwear and Accessories Ltd.
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2 years
Craftsman is a premium leather brand specializing in an exclusive collection of high-quality leather bags and footwear for both men and women, known for our commitment to craftsmanship and timeless style under the Craftsman and Elfe labels. We looking for a Junior Executive to own the day-to-day running of our online section.
Location : Full-time, Head Office, Dhaka | Factory visits approx.
Craftsman is a premium leather brand specializing in an exclusive collection of high-quality leather bags and footwear for both men and women, known for our commitment to craftsmanship and timeless style under the Craftsman and Elfe labels. We looking for a Junior Executive to own the day-to-day running of our online section.
Location : Full-time, Head Office, Dhaka | Factory visits approx. 2 times a month with team. Experience: 1-2 years
· Own the full order cycle — confirm, process, dispatch and follow up until delivery
· Call customers to confirm orders and reduce cancellation and RTO rates
· Manage customer queries across Facebook, Instagram, WhatsApp, website chat and phone
· Coordinate work orders with the factory and handle courier, exchange and return issues
· Take ownership of follower and engagement growth on the Craftsman and Elfe pages
· Drive brand building — consistent tone of voice, visual style and storytelling
· Generate new content ideas continuously and execute the monthly content calendar
· Build mood boards and coordinate product and content photoshoots
· Visit the factory with the Director and contribute design ideas for bags, shoes and accessories
· Manage influencer collaborations from outreach to content delivery
· Maintain daily sales entry and prepare daily, weekly and monthly reports
· Support Meta Ads operations, seasonal campaigns, flash sales and clearance sales
· Support the team in any ongoing task and any work assigned by management
Other benefits are as per company policy.
Work at office
Full time
Dhaka
Applications for this job are handled on the company's own website.
Craftsman is a premium lux leather shoes and accessories brand. All products from our collection were made in Bangladesh.
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