Bachelor’s degree in Information Technology, Healthcare Informatics, or a related field, or equivalent professional experience.Minimum of 5 years of experience in IT support roles.Minimum of 3 years of experience in a similar healthcare or radiology-focused technical support role.Strong knowledge of Windows operating systems (Windows 7 and above, Windows Server).Strong Linux system administration and command-line experience.Experience with MSSQL database management and relational database technologies.Strong understanding of networking concepts, troubleshooting, and infrastructure support.Experience supporting RIS, DICOM, HL7, EMR, and other healthcare IT systems.Proven experience troubleshooting complex software applications and healthcare technology solutions.Experience with public cloud environments and cloud-based integrations.Familiarity with scripting, data serialization, and reporting tools such as SSRS.Strong troubleshooting, analytical thinking, and critical problem-solving skills.Experience using ticketing systems and ITIL-based support processes.Strong customer service, relationship management, and call center support experience.Excellent written and verbal communication skills with both technical and non-technical audiences.Ability to manage multiple priorities and work effectively under pressure.Ability to collaborate effectively across cross-functional technical and business teams.Flexibility to work varied schedules and participate in on-call rotations as required.Strong understanding of PC/server hardware platforms and general IT infrastructure.Professional communication and interpersonal skills required for internal and external customer interactions.
Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.5+ years of experience in software development.Expertise in multiple programming languages, frameworks, and technologies.Deep understanding of software architecture principles and design patterns.Extensive experience with testing, debugging, and performance optimization.Experience with CI/CD pipelines and DevOps practices.Strong leadership, communication, and mentoring skills.Proven ability to lead and deliver complex projects.Relevant industry experienceThe successful candidate for this role will become an employee of Race Roster North America Corporation (doing business as ASICS Apps Canada), asubsidiary of ASICS Corporation, a Japanese multinational corporation. Race Roster was founded in London, Ontario in 2011.All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, sex, place of origin, ethnic origin, ancestry, citizenship, creed, record of offenses, genetics, disability, age, marital status, family status, veteran status, or fitness level.Accommodations are available on request for candidates taking part in all aspects of the selection process.
Minimum associate’s degree in business management, Computer Science or related field and at least 3 years of related working experience OR at least 5 years related working experience with service implementations, technical services, project management or clinical laboratories. Alternatively, a combination of education and experience where comparable knowledge and skills can be obtained.
