Job Context: Grameen University, founded on Nobel Laureate Professor Muhammad Yunus's vision of Three Zeros (Zero Poverty, Zero Unemployment, and Zero Net Carbon Emissions), is a purpose-driven institution accredited by the UGC and approved by the Ministry of Education, Bangladesh. The university is seeking a qualified, dynamic professional for the position of Senior Officer/Assistant Manager in the Information Technology (IT) Department . This role is responsible for managing and supporting the university’s IT infrastructure, enterprise systems, and server operations to ensure secure, reliable, and efficient academic and administrative services. Key Responsibilities Oversee and maintain secure, reliable operations of university servers, enterprise systems, and IT infrastructure. Troubleshoot hardware, software, network, and system issues, performing root cause analysis to ensure stability. Install, configure, maintain, and secure servers, operating systems, and enterprise software platforms. Implement security protocols, including access management, OS hardening, backup strategies, and disaster recovery planning. Monitor system performance, execute data backup protocols, and lead technical infrastructure projects.