Senior Executive/Assistant Manager; Transmission (NTTN)

Workplace Type

Full-time

Job ID: IJOB202667112

• Manage the complete lifecycle of NTTN and LSP connectivity, including survey, feasibility assessment, deployment, commissioning, bandwidth upgrade/downgrade, service modification, and service discontinuation.
• Coordinate with NTTN vendors, including Summit Communications, Fiber@Home, and Bahon Limited, LSP providers, and internal stakeholders to ensure timely implementation, smooth operations, effective troubleshooting, and prompt issue escalation.
• Follow up on NTTN and LSP surveys, feasibility assessments, link implementation, and commissioning activities, ensuring timely completion in line with operational requirements.
• Monitor NTTN capacity utilization, bandwidth consumption, core network link performance, and port mapping to optimize network resources, maintain service efficiency, and identify cost optimization opportunities.
• Manage and maintain accurate port mapping, link inventory, customer information, and LSP-wise connectivity records in coordination with the relevant teams.
• Manage the NTTN and LSP billing lifecycle, including invoice verification, billing validation, discrepancy identification and resolution, payment follow-up, and maintenance of accurate billing and payment records.
• Prepare and submit monthly NTTN and LSP billing reports to the SCM and relevant teams, ensuring accuracy, completeness, and timely submission.
• Conduct zone-wise and vendor-wise performance analysis, monitor service quality, identify recurring issues, perform root cause analysis, and recommend appropriate service improvement initiatives.
• Coordinate with relevant teams to maintain updated information on active customers, links, vendors, and service status for each LSP.
• Prepare and manage NTTN NCR notifications, survey and feasibility reports, preliminary pricing evaluations, implementation documentation, and other operational records as required.
• Maintain regular communication with vendors and internal teams to ensure timely troubleshooting, service restoration, operational continuity, and effective issue escalation.
• Prepare and submit daily operational reports covering installation, survey, commissioning, troubleshooting, and other connectivity-related activities.
• Prepare and submit monthly performance, commissioning, capacity utilization, and billing reports to support management decision-making, operational governance, and cost control.
• Ensure all NTTN and LSP activities are carried out in accordance with company policies, operational procedures, service requirements, and agreed timelines.