Officer-Billing (IPD, OPD & Admission Billing) under Operation Services

IPD (Inpatient Department) Billing:

• Ensure final bills are prepared accurately and completely at the time of patient discharge, avoiding any discrepancies or omissions.
• Generate and manage inpatient bills using the hospital billing software throughout the patient’s stay.
• Update patient bills regularly based on all medical services utilized, including doctor visits, lab tests, surgical procedures, medications, and consumables.
• Coordinate closely with nursing, pharmacy, diagnostics, and other clinical departments to ensure all chargeable services are captured and billed.
• Work under tight timelines to complete discharge formalities smoothly, ensuring patient satisfaction and billing transparency.

OPD (Outpatient Diagnostic Services) Billing

• Accurately process and generate bills for outpatient diagnostic tests, including pathology, radiology, and other investigations using hospital software.
• Verify doctor's prescriptions and test requisitions carefully before initiating billing to ensure correctness.
• Collect complete patient information and test details, entering all data accurately into the billing system.
• Politely guide patients through payment procedures, clarify billing queries, and assist them in understanding the process for report collection and delivery.
• Maintain a courteous and professional attitude to enhance patient experience during outpatient visits.

Admission Billing

• Politely counsel patients and their attendants regarding admission processes, estimated costs, deposit requirements, and billing procedures.
• Initiate billing for newly admitted patients through the hospital software, ensuring timely and accurate registration.
• Verify and input patient records, admission details, deposit amounts, and initial service charges into the system.
• Coordinate closely with the Admission Desk and relevant departments to receive real-time updates on new admissions, cancellations, or changes in admission status.