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At least 5 years in a senior leadership role in Operations.
Proven experience in leading banking operations in a scheduled commercial bank.
Strong understanding of core banking operations, Bangladesh Bank regulations, operational risk, internal control, and digital banking operations.
Strategic leadership and decision-making ability.
Strong analytical, problem-solving, and communication skills.
Sound knowledge of banking laws, regulations, and operational risk management.
Expertise in process improvement, operational efficiency, and digital transformation.Excellent stakeholder management and people leadership skills.
High level of integrity, professionalism, and commitment.
Standard requirements may be relaxed for candidates with an exceptional track record and extensive industry experience & competencies.
Lead and oversee all banking operations across the Bank, ensuring efficiency, accuracy, security, and regulatory compliance.
Formulate and implement operational strategies, policies, procedures, and internal controls aligned with the Bank`s strategic objectives.
Supervise centralized operations, branch operations, payment systems, clearing, remittance, trade operations support, cash operations, customer service operations, and back-office functions.
Ensure full compliance with Bangladesh Bank regulations, AML/CFT requirements, internal policies, and applicable laws.
Drive automation, digital transformation, process reengineering, and operational excellence initiatives.
Strengthen operational risk management and business continuity frameworks.
Coordinate with Business, ICT, Risk Management, Compliance, Internal Control & Compliance, Finance, Treasury, and other stakeholders to ensure seamless banking operations.
Monitor operational performance through KPIs and MIS and recommend continuous improvement initiatives.
Lead, mentor, and develop the Operations team to build a high-performance culture.
Ensure timely resolution of operational issues, customer complaints, audit observations, and regulatory findings.
Perform any other responsibilities assigned by the Management from time to time.
Work at office
Full time
Dhaka
Applications for this job are handled on the company's own website.
এই চাকরির জন্য বিজ্ঞাপনদাতা ব্যক্তি/প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ চাইলে কিংবা নিয়োগ প্রক্রিয়া চলাকালীন কোন প্রকার হয়রানিমূলক (শারীরিক/মানসিক) আচরণ করলে অতিসত্বর আমাদেরকে জানান অথবা জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য কোন ব্যক্তি/প্রতিষ্ঠানকে অর্থ প্রদান করবেন না। চাকরিকালীন কোন প্রকার হয়রানির (শারীরিক/মানসিক) সম্ভাবনা থাকলে সেখানে জয়েন করবেন না। কোন প্রকার অর্থ লেনদেন বা নিয়োগদাতা কর্তৃক হয়রানির দায়িত্ব Chakrie বহন করবে না।
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