Head of Data (Founding Seat)

Workplace Type

Full-time

Job ID: IJOB202662053

Omnichannel Data Architecture: Design and maintain unified data architecture across Shopify, WhatsApp concierge, warehouse/inventory, and finance systems to ensure a single system of record.

Launch Foundation Setup: Define and structure customer, consent, order, SKU, margin, return, and behavioral fields with clear ownership, purposes, and retention rules.

Retention & Lifecycle Analytics: Build rule-based (and later predictive) analytics models covering product depletion windows, reorder forecasting, and customer cohort behavior.

Self-Service Dashboards: Develop functional KPIs and dashboards for e-commerce, WhatsApp concierge, warehouse, and finance leads so teams can independently act on their numbers.

Data Governance & Privacy: Implement robust access controls, consent tracking, and suppression rules for sensitive customer details (e.g., returns, skin reactions, and adverse experiences).