General Operations Manager

• Bachelor of Business Administration (BBA)
• Master of Business Administration (MBA)

• Bachelor`s degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or a related field; MBA or postgraduate qualification is an asset.

• At least 10 years
• The applicants should have experience in the following business area(s): Garments

• Age At least 35 years

Qualifications & Experience

• 10+ years of relevant operations experience, including at least 5 years in management; experience managing managers or multiple functions is preferred.

• Experience in apparel, manufacturing, retail, sporting goods, or e-commerce is strongly preferred.

• Strong knowledge of sourcing, supplier management, logistics, shipping, inventory, customer service, KPIs, and process improvement.

• Experience with ERP systems, Microsoft Excel, reporting tools, and Monday.com is strongly preferred.

• Excellent English communication, leadership, analytical, decision-making, and problem-solving skills.

Core Competencies

• Leadership & Accountability - Supervises managers, sets expectations, and drives results.

• Operational Thinking - Connects sourcing, shipping, inventory, and customer service across the business.

• Data & Problem Solving - Uses KPIs and root-cause analysis to make sound decisions.

• Planning & Communication - Manages priorities and communicates clearly across teams and leadership.

• Continuous Improvement & Ownership - Improves cost, service, speed, and processes while owning outcomes.