Deputy Manager - Quality & NPI

Excel Telecom (Pvt.) Limited, manufacturing and distribution partner of Samsung and a sister concern of Labib Group, is looking for an experienced Deputy Manager – Quality & NPI to lead IQC, PQC/IPQC, OQC, and Product Technology (R&D) functions at its smartphone manufacturing factory. The ideal candidate must have hands-on experience in leading Quality and NPI functions within a smartphone manufacturing environment

Job Responsibilities:

1. Lead IQC, PQC/IPQC and OQC operations and quality performance.

2. Monitor and improve FPY, PPM, defect rate, DOA, RMA and customer quality.

3. Drive RCA, CAPA, 8D and continuous improvement for major and recurring defects.

4. Lead NPI and Quality Gate activities from new model introduction to mass production.

5. Ensure product/process readiness through 4M1E, Control Plan and quality standards.

6. Provide technical support for product, material, process and manufacturing issues.

7. Coordinate with Production, Engineering, Supply Chain and suppliers for quality and technical issues.

8. Monitor supplier/material quality and drive corrective actions.

9. Lead quality data analysis, reporting and improvement projects.

10. Develop and manage the Quality & Product Technology team.