Deputy General Manager-Quality

Workplace Type

Full-time

Job ID: IJOB202664472

• Provide strategic leadership for the complete Quality and Technical function.
• Develop and implement a best-in-class quality management framework across the factory.
• Establish robust quality assurance systems from product development through final shipment.
• Lead supplier quality management, technical audits and process improvement initiatives.
• Drive Right First Time (RFT), defect reduction and continuous improvement programmes.
• Build preventive quality systems using RCA, CAPA, Lean Manufacturing and Six Sigma methodologies.
• Ensure compliance with customer quality manuals, product safety requirements and international standards.
• Lead quality performance reviews with global customers and senior management.
• Strengthen vendor capability through technical training, quality benchmarking and performance improvement.
• Partner with Merchandising, Product Development, Sourcing, Production, Compliance and Supply Chain teams to achieve quality and delivery objectives.
• Resolve critical customer quality issues through structured corrective and preventive actions.
• Develop quality dashboards, KPIs, MIS reports and executive presentations.
• Recruit, mentor and develop high-performing technical and quality teams across multiple locations.
• Hands-on expertise in AQL, factory evaluations, quality audits, technical standards and supplier development.
• Strong understanding of international compliance, product safety and quality management systems.
• Demonstrated ability to lead large teams, manage multiple suppliers and influence senior stakeholders.
• Excellent leadership, analytical, communication and problem-solving skills.
• Willingness to travel extensively across manufacturing locations.