CRM Manager

CRM Manager

Vacancy: 2

Employment Type: Full-time

🎓 Educational Requirements

• BBA from any recognized university
• Minimum CGPA: 3.00
• Fresh graduates are encouraged to apply

💼 Job Responsibilities

• Manage and maintain customer relationships
• Communicate with customers through phone, WhatsApp, Facebook and other channels
• Follow up with customers and resolve their issues
• Maintain customer information, notes and follow-up records in the CRM
• Identify inactive customers and take initiatives to re-engage them
• Build strong customer relationships and improve customer retention
• Coordinate with sales, support and operations teams
• Maintain regular customer follow-up and activity records
• Use AI tools to improve productivity, communication and daily workflow
• Perform other CRM-related tasks assigned by management

✅ Requirements

• Good communication and interpersonal skills
• Good command of Bangla and English
• Practical experience using AI tools such as ChatGPT, Gemini or similar tools
• Good computer and internet skills
• Comfortable communicating with customers through phone and digital platforms
• Positive attitude, professionalism and willingness to learn
• Ability to work independently and as part of a team

💰 Salary & Benefits

Working Days

• 6 days/week

Weekly Holiday

• 1 day
• Eid Bonus: 2 per year
• Each Eid Bonus: 50% of total monthly salary
• Career growth opportunities
• Professional working environment

🏢 About SkyCommerce

SkyCommerce is an e-commerce business management software company that provides businesses with tools to manage and grow their online commerce operations.

📅 Application Information

Application Deadline

25 August 2026

Interview Date: 27 August 2026

📧 Apply via Email: skycommercebd@gmail.com

📍 Office Location

A.N.Z. Square Eastern Bank Building, 6th Floor (Lift-6)

Zigatola Bus Stand, Satmasjid Road

Dhanmondi, Dhaka 1205

Interested candidates are requested to send their CV to skycommercebd@gmail.com.