Requirements

Additional Requirements

Core Business Support & Workflow Delivery
Working within a small team, collaborating on the end-to-end delivery of business assignments.
Prioritising and organising workload across multiple tasks and workstreams.
Tracking progress against SLAs and KPIs using digital tools.
Maintaining accurate documentation and ensuring quality standards are met.
Using systems, platforms, and digital tools to deliver work efficiently.
Collaborating with team members to ensure consistent, high-quality output.
Managing the lifecycle of complex, unstructured research datasets while ensuring data integrity, compliance, and quality standardisation.
Processing, cleaning, and validating raw data using spreadsheets and digital tools.
Designing, building, and maintaining interactive dashboards, reports, and internal knowledge bases (i.e. Google Workspace, Microsites and Notebook LM).
Translating raw data into clear, visually compelling, and actionable insights.
Acting as a guardian for brand and narrative consistency by ensuring all reports, dashboards, and content updates align with brand guidelines and visual standards.
Supporting the development and maintenance of communication assets, reporting templates, and data definitions.
Developing and documenting standardised processes, standards, and best practices for the content and data lifecycle.
Providing updates to stakeholders on project progress, outputs, and dashboard findings.
Working with stakeholders to understand reporting needs, communication requirements, and KPIs.
Communicating complex ideas and technical data concepts clearly to both technical and non-technical audiences.
Supporting issue resolution, service quality, and continuous improvement initiatives.
We hire for attitude as much as experience. A growth mindset and strong sense of accountability go a long way.
Proven experience in administration, business operations, data entry, content management, or operational support roles.
Spreadsheet skills (e.g., Excel or Google Sheets), including functions, data validation, and pivot tables.
Expert proficiency in at least one major data visualisation tool (e.g., Tableau, Power BI, or Looker Studio).
A demonstrable ability to showcase high-quality dashboards or reports during the interview stage that showcase analytical clarity and visual standards.
Excellent written and verbal communication skills with the ability to simplify complex information.
Confidence working with multiple systems, software, and platforms in a tech-enabled environment.
Strong understanding of relational databases and experience querying data using SQL.
Experience working with CMS or CRM platforms.
Experience with advanced dashboard functionality like calculated fields, complex filters, and parameters.
Familiarity with data governance, version control, or structured documentation best practices.
Experience working in a fast-paced, KPI/SLA-driven environment.
Relevant qualification, formal training, or certification in Data Science, Statistics, Communications, or a related field.
We value transferable skills and diverse experience
so if your background doesn’t align perfectly but you can demonstrate strong organisational capability and professionalism
we still encourage you to apply.

Business Operations Assistant

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Additional Requirements

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