Branch Manager - Chattogram

The Branch Manager position at Standard Chartered in Chittagong represents a critical leadership role dedicated to positioning the branch as a premier retail sales and service outlet. The role focuses on delivering exceptional client service to increase the client base and successfully achieve asset and liability targets within the Premium Clients segment. This position calls for collaboration with the Branch Manager and Branch Operations Sales Manager to ensure full compliance with both Group and local regulatory requirements throughout branch operations.

The Branch Manager is entrusted with directing financial and sales performance by building assets and liabilities, capitalizing on cross-selling opportunities, and effectively communicating with customers to explore sales prospects. Organizing and supporting sales promotions such as presentations, seminars, and exhibitions in coordination with other sales channels will be key activities.

Beyond sales, the Branch Manager fosters a client-centric culture emphasizing high-quality service delivery across all customer segments, meeting pre-established service standards. Ensuring motivated and well-trained staff through open communication, ongoing training, career planning, and professional performance management also falls within this remit.

Operational risk and administrative responsibilities include maintaining a strong compliance culture aligned with the Operational Risk Framework, coordinating audits, and ensuring timely and accurate risk reporting while adhering to all operational policies and regulatory mandates.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term