BRAC Bank, a leading sustainable bank in Bangladesh, is committed to becoming the best bank in the country. It has pioneered SME Banking in Bangladesh and offers a comprehensive range of banking services to individuals and business entities. BRAC Bank stands out as a beacon of financial inclusion with solid financials, top credit ratings, and numerous accolades.

BRAC Bank seeks an ambitious, intelligent, purpose-driven, and enthusiastic individual for the following position in its Retail Banking Division:

Grades : SO-SPO

Application Deadline: 28 September 2026

Maintain long-term relationships with clients through regular communication and personalized support.
Onboard eligible organizations in the Employee Banking Portfolio with the bank.
Ensure successful completion of the EB journey for the EB company as well as their employees.
Driving achievement of business targets in all KPIs, e.g., number of accounts, deposit volume, number of credit cards, loan disbursements and salary disbursements through proper customer management.
Committed towards delivering consistently high levels of customer service and dealing with customer queries effectively to maintain a high degree of customer satisfaction in line with the bank’s service quality guidelines.
Identify opportunities to enhance the client’s experience with BRAC Bank EB and take necessary action regarding those.
Generate additional business through cross-selling and upselling.
Comprehensive market intelligence to recognize market competitors and market trends and develop strategies to stay ahead.
Managing Internal and external stakeholders.
Communicating with respective departments to mitigate customer issues.
Ensuring compliance with all regulatory guidelines.

Associate Relationship Manager /Relationship Manager, Business Development -Employee Banking

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