Asst. Manager - Operation

Workplace Type

Full-time

Job ID: IJOB202663118

• Coordinate and manage the transportation of goods from origin to destination, including arranging shipments, booking cargo space, and coordinating with carriers, suppliers, and agents.
• Prepare and manage all necessary documentation for import and export processes.
• Communicate effectively with clients, suppliers, and internal teams to ensure clear understanding of requirements, timelines, and expectations.
• Resolve customer inquiries, complaints, and issues related to shipments, providing timely and satisfactory solutions to maintain high levels of customer satisfaction.
• Liaise with vendors and service providers.
• Coordinate with cross-functional teams to ensure smooth operations.
• Develop and monitor shipment to ensure on-time shipment.
• Coordinate with Sales – Marketing, Supply Chain & Management.
• Analyze Sales forecast and smooth service with optimize resource utilization.
• Prepare daily, weekly and monthly planning reports.
• Any other responsibilities as and when assigned by the management will be treated as a duty.