Asst. Manager/ Deputy Manager- QMS

QMS Documentation & Compliance:

• Develop, implement, and maintain QMS documentation including SOPs, formats, and manuals in alignment with buyer and company standards.
• Monitor compliance across all QMS processes: Cutting, Sewing, Finishing, Packing, TST, In-house, and GPQ.
• Maintain records and evidence for buyer compliance and quality verifications.

Audit & Corrective Actions

• Conduct regular process audits and ensure effective implementation of CAPA (Corrective & Preventive Actions).
• Ensure all UNIQLO buyer quality protocols, audit checklists, and process requirements are properly understood and implemented.
• Prepare and support for UNIQLO QA audits, other buyer QA audits, process audits, QMS reviews, and factory audits.
• Coordinate with buyer QA teams to ensure timely closure of corrective actions.

Performance Monitoring & Reporting

• Support management in reviewing quality performance and tracking KPIs.
• Monitor and analyze DHU (Defects per Hundred Units), defect trends, and process-wise defect mapping.
• Ensure robust data analysis reporting and visual control systems.

Training & Capacity Building

• Conduct internal training for line QC, production, and finishing teams on QMS procedures, product safety, and buyer quality requirements.
• Develop and maintain skill matrices and competency tracking for QMS personnel.

Continuous Improvement & TQM

• Drive inline and final inspection quality improvement projects under UNIQLO’s Total Quality Management (TQM) approach.
• Lead continuous improvement initiatives (KAIZEN, 5S, PDCA) in collaboration with production and IE teams.
• Support digitalization and automation in quality data management.

Product Safety & Testing

• Ensure adherence to product safety standards as per buyer and regulatory requirements.
• Coordinate testing programs and manage test reports from approved laboratories.
• Ensure traceability of materials, trims, and finished goods throughout the production cycle.