Assistant Officer / Officer - Recovery

Workplace Type

Full-time

Job ID: IJOB202665206

• Proactively follow up with clients to recover overdue payments in a timely manner.
• Distribute invoices accurately and on schedule.
• Maintain consistent and professional communication with clients via phone, email, and in-person visits when necessary.
• Collaborate with the sales, accounts, and legal departments to resolve issues related to delayed or disputed payments.
• Manage challenging or long-standing outstanding cases with a strategic and solution-oriented approach.
• Maintain accurate and up-to-date records of all collection efforts and client communications.
• Prepare and submit daily, weekly, and monthly reports on collection status and recovery performance.
• Ensure all collection activities comply with company policies and relevant legal and regulatory requirements.