Assistant Manager / Sr. Executive - Business Operations.

Workplace Type

Full-time

Job ID: IJOB202668017

• Business Operations
• Coordinate daily operational activities across departments.
• Follow up on assigned tasks and ensure timely completion.
• Maintain operational schedules, trackers and action plans.
• Identify operational bottlenecks and escalate issues to management.
• Support the Head of Business Operations in implementing company strategies.
• Ensure departmental SOPs are followed.
• Project & Department Coordination
• Coordinate between Sales → Architect → Engineer → Procurement → Site/Project Team → Accounts & Finance.
• Track project milestones and pending activities.
• Prepare daily/weekly/monthly operational status reports.
• Follow up on approvals, drawings, BOQs, quotations, purchase requirements and site activities.
• Ensure handovers between departments are properly documented.
• Management Reporting
• Prepare and maintain: Daily Operations Report, Weekly Management Report, Monthly Business Operations Report, Project Status Dashboard, Department-wise Performance Report, Pending Task Report, Sales-to-Project Handover Tracker, Client Complaint/Issue Tracker, Procurement & Material Follow-up Report.
• Client & Internal Communication
• Coordinate with clients when required.
• Track client requirements and commitments.
• Ensure important client issues are communicated to the appropriate department.
• Support management in resolving operational complaints.
• Maintain professional communication with clients, vendors and consultants.
• Process Improvement
• Review existing processes and identify inefficiencies.
• Recommend improvements to reduce delays, unnecessary costs and communication gaps.
• Help implement standardized SOPs, checklists and reporting systems.
• Support automation/digitalization of operational records.
• Documentation & MIS
• Maintain organized project and business documents.
• Ensure important approvals and correspondence are properly recorded.
• Maintain Excel/Google Sheets/ERP-based trackers.
• Prepare presentations and management summaries when required.
• Commercial & Financial Coordination
• Coordinate with Finance regarding project billing, collections and payment status.
• Follow up on approved purchase requirements with Procurement.
• Monitor project-related commercial commitments.
• Help management identify operational cost-control opportunities.