No minimum years required. We care about impact, drive, and potential, evidenced through the skills below, not tenure.Customer obsession: Deep empathy paired with a bias for action. You're motivated by solving the real problem and delivering measurable results.Communication & storytelling: You can pitch Fin to a room of executives, then get into the technical weeds with their engineers, adjusting depth and tone without losing either audience.Technical fluency: You're able to talk to engineers and customers about modern tech stack, from APIs and SaaS infrastructure to LLMs and low-code tooling. You're comfortable onboarding a customer into more technical product setups.Evidence-based thinking: You use data, not anecdotes, to make the case for a deployment plan or a roadmap bet, and you're comfortable pulling and interpreting data (conversation logs, usage, CX metrics) to find the story.Cross-functional influence: You navigate organizational boundaries easily, and bring people together to get the best outcome for customers and Fin.Comfort with ambiguity: You thrive in fast-changing, undefined environments, switching fluidly between big-picture strategy and in-the-weeds execution.Operational rigor: Operational rigor: You're highly organized and structured, managing multiple deployments and priorities without becoming reactive, and you know when a moment calls for speed versus polish.
Deadline:22 Oct 2026