Staff Production Engineer

Company Description

Join the team redefining how the world experiences design.

Hey, g'day, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

What you'd be doing in this role

The Production Engineering team sits at the intersection of software engineering and the hardest reliability problems in Canva's infrastructure. Writing software that changes how production behaves at 240M MAUs and growing.

The strategic bet is a different model entirely. Canva's own take on what production reliability looks like, built for how we work. Senior software engineers embedded long-term in the areas that carry the most technical risk, working shoulder to shoulder with product teams, close enough to the roadmap to shape how it lands in production before the problems compound. Not operationalising systems. Not running alerts. Writing software that changes how production behaves.

The engineers who do this work well have gone deep in systems most people only operate. They can walk into a codebase they didn't write, understand what's actually happening at scale, win the technical respect of the team they're embedded with, and then improve the software to make it more reliable, more efficient, and more resilient.

At the moment, this role is focused on:

• Owning an engagement area: Taking long-term accountability for one of Canva's highest-risk technical domains, sharding core data stores, resource utilisation, distributed systems challenges at scale embedded alongside the team that owns it.
• Writing production software: The work is code, not process. Instrumenting, refactoring, rebuilding the pieces that cause problems at scale. You're a software engineer first; the reliability outcome at scale is what you're optimising for.
• Collaboration: Opportunity to pair, mentor and learn from fellow production engineers
• Customer First: Striving for fewer incidents, faster recovery, lower severity, latency that bends in the right direction. Taking pride in moving needle metrics, that positively impacts the quality of the customer experience.
• Platform contributions: Where you see a pattern that needs a shared capability, you bring it back, not to own it indefinitely, but to seed the platform work that scales beyond your engagement.
• Compounding at the system layer: One engineer who truly understands a system can change how every other engineer builds on top of it. That's the leverage in this role and why the archetype matters more than the domain.
• What success looks like: As a secondee, developing trusted relationship with your team. Guiding them towards shipping at velocity, with more confidence and less toil.

You’re probably a match

We'd love to hear from you if you fit one or more of these. You don't need to meet all of them, but the more the better and if you join the team, we're invested in helping you grow.

About the Group and Team

Join the Production Engineering Group at Canva, where our mission is to make every system that powers Canva fast, reliable, and ready for the next scale. Infra owns the infrastructure layer that every other team builds on: compute, storage, networking, developer experience, and reliability.

The Reliability Platform subgroup is where Canva thinks seriously about the technical risk that comes with operating at hundreds of millions of users. It's a group with broad scope, from the tooling that helps teams run incidents well, to the engineering work that stops incidents from happening in the first place.

Production Engineering sits within Reliability Platform. A small team of senior software engineers embedded in Canva's highest-risk technical areas, working alongside the product and infrastructure teams who own those systems for a long-term engagements. When it works, other teams ship more confidently and the incidents that do happen resolve faster and hurt less.

What’s in it for you?

Achieving our crazy big goals motivates us to work hard — and we do — but you'll experience lots of moments of magic, connectivity and fun woven throughout life at Canva, too. We also offer a range of benefits to set you up for every success in and outside of work.

Here's a taste of what's on offer:

• Equity packages — we want our success to be yours too
• Inclusive parental leave policy that supports all parents & carers
• An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more
• Flexible leave options that empower you to be a force for good, take time to recharge and supports you personally

Other stuff to know?

We see AI as a powerful amplifier of creativity and technology at Canva. We're evolving how we assess AI skills in our Technology hiring experience — you'll tackle interactive, real-time challenges that reflect the kind of work we do. In some interviews, you may also be asked to solve a problem using an AI tool to show how you approach challenges with tech by your side.

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture.