Service Desk Specialist at STAFFVIRTUAL | chakrie

Requirements

3 to 5 years of experience in customer support, product support, service desk operations, application support, or a similar role
Strong written and verbal communication skills
Strong organization, attention to detail, and follow-through
Ability to assess urgency and business impact and make sound decisions
Comfortable working with both technical and non-technical teams
Ability to manage multiple requests and changing priorities
Patient, professional, and customer-focused approach
Ability to remain calm and organized during urgent situations
Willingness to participate in an assigned on-call schedule
Experience with Jira, SaaS products, business software, or software development teams is a plus
Experience in agriculture, compliance, regulation, or training is an advantage

Schedule: Night Shift

Setup: Remote

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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