Senior Trainer

Overall Summary of the Position:

The position is responsible for strengthening the capacity and performance of Microfinance Program staff through training, counseling, motivation, coaching, mentoring, and continuous learning support. The incumbent will develop and update training materials, facilitate induction, orientation, workshops, and field-based learning, and provide ongoing motivational and professional development support to staff.

The position will implement/facilitate training at the field level, conduct training evaluations and reviews, collect and analyze feedback, and use the results to continuously improve training content and delivery methods. Overall, the position will contribute to enhancing staff efficiency, effectiveness, staff engagement, and the long-term sustainability and performance of the microfinance program.

Specific Job Responsibilities:

Module Development & Material Enhancement

• Design, review, and continuously update contextualized training modules, handouts, and learning materials aligned with organizational standards for Microfinance Program staff.

• Ensure training content remains relevant, applicable, and responsive to evolving field and staff operational needs.

Staff Motivation, Counseling & Performance Support

• Provide regular motivational support, counseling, and mentoring to newly recruited Microfinance Program staff, particularly during their initial period of field deployment.

• Help newly recruited staff build confidence, understand organizational values and workplace expectations, and develop a positive and professional attitude toward their assigned responsibilities.

• Conduct motivational sessions and individual discussions to strengthen staff commitment, morale, resilience, and retention.

Training Facilitation & On-the-Job Mentoring

• Conduct onboarding and orientation sessions for newly recruited microfinance staff.

• Facilitate interactive workshops, training sessions, and group meetings at Training Centers and field sites.

• Execute structured on-the-job training, coaching, and motivational counseling for existing staff during regular branch visits.

Monitoring, Evaluation & Feedback Management

• Administer pre- and post-training assessments, collect participant feedback, and analyze results to evaluate program effectiveness.

• Facilitate feedback sessions to drive continuous improvement in facilitation methods and course content.

• Conduct regular field visits to observe branch-level practices and measure post-training learning implementation.

Knowledge Management & Documentation

• Maintain updated training modules, best practices, case studies, assignments, and supporting reference materials.

• Maintain complete administrative records for all events, including attendance registries, assessment sheets, and evaluation forms.

• Prepare comprehensive training activity reports, outcome summaries, and analytical updates for management review.