Security Product Services Engineer

Bachelors Degree in Computer Science, Computer Engineering or related field

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

• Company
• We dream big and innovate boldly.
• Colleagues
• We work with extraordinary people who create a culture of mutual respect and collaboration.
• Clients
• We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
• Community
• We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

• 3+ years relevant experience with IT procedures
• 3+ years’ experience with DataCenter Operations both in house and outsourced
• 3+ years’ experience with software installation, configuration and troubleshooting.
• Strong analytical and problem-solving skills

Location

Remote – Brazil

• Good understanding of various tiers of technology stacks e.g., network, application servers, database servers, etc.,
• Installation and configuration experience of various types of software following Installation & configuration manuals.
• Good trouble-shooting skills and tenacity in problem solving
• Good customer service skills and the ability to build long term, successful working relationships with Clients
• Proven experience as a key contributor for various IT projects, ensuring overall success of professional and managed services.
• Experience with installation and configuration of new products following the product documentation and best practices
• Good understanding of Industry leading security solutions and implementations architectures for products like Database Activity Monitoring, Application Monitoring and virtual patching.
• Good understanding of generic IT infrastructure in public clouds like AWS, Azure and GCP as well as private cloud providers with global and local scale
• Experience in following managed services or professional services offering and meeting contractual SLAs. Consulting background supporting various clients.
• knowledge of IT security concepts and practices such as virtual patching, cloud security, encryptions, identity management