Hands-on sales experience. You should understand the full sales process from your own practical experience, not only from managing or training others.
2+ years of leadership, team supervision, coaching, or sales management experience, ideally working directly with sales teams.
Native-level Spanish and fluent English, with the confidence to train, coach, and provide feedback in both languages.
, including discovery, probing, objection handling, closing, follow-up, negotiation, customer communication, and working with different customer profiles.
Train new hires on our product, sales processes, and day-to-day tools, including CRM systems, telephony, WhatsApp-based communication tools, and other digital sales platforms.
Run highly interactive training sessions using role plays, mock sales calls, real-life scenarios, demonstrations, practical exercises, and continuous feedback to make sure trainees can apply what they learn in real conversations.
Assess each trainee’s progress throughout the two weeks, identify individual gaps, adapt your coaching approach, and provide clear feedback on their readiness before handing them over to their Sales Supervisor.
Partner closely with Sales Supervisors and managers to ensure a smooth handover, share feedback on each trainee, and jointly investigate performance gaps if a new hire struggles after onboarding.
Maintain and improve onboarding materials, including presentations, scripts, exercises, guides, and process documentation, keeping them accurate and up to date whenever sales processes or operations change.
Use AI and modern productivity tools to create and improve training materials, scripts, presentations, exercises, and other onboarding content more efficiently.
— you can explain complex concepts simply, keep a group engaged, and adapt your communication style to different levels of experience.
Patience, empathy, and emotional maturity. You are comfortable working with struggling trainees, handling difficult conversations, receiving critical feedback, and resolving disagreements constructively.

Sales Trainer US

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