Sales & CRM Intern

Lead Generation

• Identify prospective Passport holders, corporate clients, investors and business partners.
• Collect qualified leads from approved online and offline sources.
• Assist with corporate, professional, expatriate and HNWI prospect research.
• Categorise leads according to location, profession, interest, financial capacity and engagement level.
• Support campaigns, events, referrals and promotional activities.
• Ensure that all collected information is obtained and used lawfully and ethically.

CRM Management

• Enter every assigned lead into the approved CRM system.
• Maintain accurate contact details, lead sources, conversation notes and next-action dates.
• Update each lead’s status, such as:
• New Lead
• Contacted
• Qualified
• Appointment Scheduled
• Presentation Completed
• Follow-up Required
• Registration Pending
• Converted
• Lost or Inactive
• Maintain daily follow-up schedules and reminders.
• Avoid duplicate, incomplete or unauthorised customer records.
• Prepare daily and weekly CRM activity reports.
• Protect confidential customer and company information.

Prospect Communication

• Contact assigned prospects through approved telephone, email, WhatsApp and digital communication channels.
• Introduce Cityscape Lifestyle professionally and explain its Passport-based ecosystem.
• Share only approved brochures, offers, presentations and registration links.