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Quality Hospitality Limited (Q-HOTEL Dhaka)Verified
Chakrie never asks for money to apply. Report any employer who does.
Minimum Higher Secondary Certificate (HSC) / equivalent.
Candidates with a Diploma or Certificate in Hotel Management, Hospitality Management or a related field will be given preference.
2–5 years of relevant experience as a Room Attendant in a hotel, resort or other hospitality establishment.
Experience in a Five-Star or Upper-Upscale Hotel will be an added advantage.
Good knowledge of guestroom cleaning procedures and housekeeping standards.
Basic understanding of cleaning chemicals, equipment, linen and guest amenities.
Good guest service and interpersonal skills.
Polite, courteous and service-oriented personality.
Well-groomed, disciplined and attentive to detail.
Ability to follow instructions and established SOPs.
Physically fit and able to perform housekeeping duties for extended periods.
Ability to work effectively in a fast-paced hotel environment.
Willingness to work flexible shifts, including weekends and public holidays as per operational requirements.
Basic communication skills in English will be an advantage.
Ability to work as part of a team and maintain a positive attitude.
The Room Attendant will be responsible for maintaining the cleanliness, hygiene, presentation and overall condition of assigned guest rooms and related areas in accordance with the hotel`s Five-Star standards.
The position will ensure that guestrooms are properly cleaned, serviced, replenished and prepared for arriving and staying guests while maintaining proper handling of linen, amenities, cleaning equipment and supplies. The Room Attendant will also respond professionally to guest requests and promptly report maintenance issues, lost & found items and other concerns to the Housekeeping Supervisor.
Responsibilities
Clean and service assigned guest rooms, bathrooms and related areas according to established hotel standards and SOPs.
Make beds, change bed linen and replace towels as required.
Dust, vacuum, mop and clean floors, furniture, fixtures, mirrors, windows and other room surfaces.
Clean and sanitize bathrooms, including toilets, bathtubs, showers, washbasins and other fittings.
Replenish guest amenities, toiletries, minibar items and other room supplies as required.
Ensure guestrooms are properly arranged, well-presented and ready for guest occupancy.
Check rooms for cleanliness, damage, missing items and maintenance issues and report any discrepancies to the Housekeeping Supervisor.
Handle guest belongings and room property with care and maintain strict confidentiality and professionalism.
Respond politely and promptly to guest requests and coordinate with the Housekeeping Supervisor when further assistance is required.
Follow proper procedures for handling Lost & Found items.
Maintain cleanliness and orderliness of housekeeping trolleys, pantries, linen rooms and assigned service areas.
Properly use and handle cleaning chemicals, equipment, linen and housekeeping supplies in accordance with safety procedures.
Minimize wastage and ensure proper care of hotel property and operating equipment.
Follow all health, safety, hygiene, fire safety and environmental procedures.
Maintain proper personal grooming, uniform standards and professional behavior at all times.
Coordinate with the Housekeeping Supervisor regarding room priorities, special guest requirements and operational instructions.
Assist in maintaining cleanliness of corridors and other designated areas when required.
Participate in housekeeping training and departmental briefings.
Perform other duties as assigned by the Housekeeping Supervisor or management.
Work at office
Full time
Dhaka
Applications for this job are handled on the company's own website.
The Hotel is primarily designed to cater International & Local Business Travelers featuring 152 comfortable & well-appointed Guestrooms & Suites, including 2 Presidential Suites. With 4 International Standard Restaurants & Service Lounge where guests will
