Sarina Travel Limited
We Are Hiring!
A leading Travel Agent & Group of Companies is looking for an energetic, motivated, and experienced Reservation & Ticketing Executive to join our team.
Industry: Travel & Tourism
Key Responsibilities:
- Search, quote, book, issue, reissue, and refund domestic & international air tickets.
- Handle Amadeus, Sabre, Galileo and airline/consolidator portals.
- Understand fare rules, baggage allowances, transit/visa requirements, and PNR handling.
- Prepare accurate travel quotations, itineraries, invoices, booking confirmations, and vouchers.
- Handle individual, family, and group bookings.
- Build holiday packages including flights, hotels, transfers, and activities.
- Coordinate with airlines, hotels, DMCs, tour operators, and other travel partners.
- Guide clients regarding travel documentation and visa requirements.
- Handle Hajj, Umrah, religious travel, holiday packages, and DMC services.
- Respond professionally to customers through phone, WhatsApp, email, and in person.
- Monitor promotional fares, airline updates, travel regulations, and route changes.
- Achieve monthly sales targets and support business development activities.
- Maintain accurate booking, payment, customer, and travel-document records.
- Resolve customer issues and ensure timely follow-up and customer satisfaction.
- Prepare daily, weekly, and monthly sales and booking reports.
