Requirements

Bachelor's degree and five or more years of experience in project management within corporate IT, managed services, or a comparable services environment.
Demonstrated experience in a dedicated or embedded client support model, with sound judgment about client-facing communication and escalation.
Experience standing up a new team, function, or workstream, including building the trackers, cadences, and reporting that did not previously exist, and operating effectively while processes are still taking shape.
Strong business writing ability, with experience drafting communications for a global audience.
Demonstrated ability to communicate effectively across many different functions and levels, from technical delivery teams to senior leadership and client contacts, and to build working relationships in a matrixed organization.
Proven ability to prioritize a varied workload independently and meet deadlines in a fast moving environment.
Proficiency with Google Workspace, AI tools, and work management or project tracking tools.
Willingness to maintain regular working overlap with US time zones to support global stakeholders.

Project Manager, PMO Operations

Summary