
E-Zone HRM LimitedVerified
Chakrie never asks for money to apply. Report any employer who does.
Minimum Bachelor’s degree in any discipline
No prior experience is required; fresh graduates are highly encouraged to apply
Excellent communication skills
Strong team player with proficiency in MS Word and MS Excel
Ability to perform under time constraints
We’re Hiring Fresh Talent! Join a reputed MFS organization as "Officer, Customer Service" and kick-start your career in a dynamic work environment.
Job Nature: Desk Job under Customer Service Division
Openings: Undefined
Location: Mohakhali, Dhaka
Working Schedule: Rotational shifts / roster duty (6 days a week)
Morning Shift: 7:00 AM – 3:00 PM (Male & Female)
Evening Shift: 3:00 PM – 11:00 PM (Male & Female)
Night Shift: 11:00 PM – 7:00 AM (Male only)
[Note: You cannot choose a particular shift to work, as everyone is required to work on a rotational shift basis. Female employees will only be exempt from night shifts]
[Transportation services will be provided for Morning & Evening Shifts]
Core Responsibilities:
Provide outstanding customer service by addressing inquiries and concerns promptly.
Resolve customer complaints efficiently, offering viable solutions.
Maintain and update the call center database with accurate information.
Assist clients with questions about various products and services, aiming to resolve any issues.
Engage potential customers by providing detailed information on products and services.
Work at office
Full time
Dhaka (Mohakhali)
Applications for this job are handled on the company's own website.