Marketing Automation & CRM Operations Manager at Regent College London | chakrie

Requirements

Proven experience using Dynamics 365 for marketing operations, writing requirements for automation/integrations, and collaborating with delivery teams.
Hands-on experience using Click Dimensions for marketing automation and lead nurturing.
Strong understanding of CRM data structures and automation processes.
Experience connecting data sources and building reports in Looker Studio and/or Power BI.
Experience using Zapier or similar RPA tools to connect marketing and CRM systems.
Familiarity with WhatsApp Business for customer communication and automation.
Analytical mindset with the ability to interpret data and deliver actionable insights.
Excellent communication, documentation, and project management skills.
Strong understanding of GDPR and marketing data compliance.
Experience with campaign attribution, UTM tracking, or paid media reporting.
Exposure to both online and offline marketing data environments.
Experience working in a fast-paced, data-driven marketing or digital team.
Managing and optimising the marketing use of Microsoft Dynamics 365 and ClickDimensions
in partnership with the CRM Product
Power Platform team.
Oversee the marketing processes within Microsoft Dynamics 365 (lead capture
campaign attribution).
Define requirements for automations and data; CRM team builds & releases in Power Automate. Build/maintain marketing dashboards and request schema changes via change control.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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