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building technology & ideas ltd.
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Bachelor’s/Master’s degree in Computer Science, CSE, Information Technology, Information Systems, or a related discipline.
Professional certifications such as CCNA/CCNP, Fortinet, Microsoft, VMware, ITIL, or relevant cybersecurity certifications will be an advantage.
10–12 years of progressive IT experience, including at least 3–5 years in a managerial/leadership position.
Strong experience in IT infrastructure, networking, cybersecurity, servers, virtualization, backup & disaster recovery, ERP/business applications, and IT service management.
Proven experience in IT team leadership, vendor management, budgeting, project management, and organization-wide technology implementation.
Experience managing IT operations across multiple offices/projects/locations will be preferred.
Strong leadership and team-management capability.
Excellent knowledge of IT infrastructure, networking, cybersecurity, servers, and enterprise applications.
Strong problem-solving, analytical, project-management, and decision-making skills.
Good understanding of IT governance, risk management, data protection, and business continuity.
Strong communication and stakeholder-management skills.
We are looking for an experienced Manager/AGM – Information Technology to lead and manage the organization’s overall IT operations, infrastructure, cybersecurity, business applications, and digital transformation initiatives. The position will be responsible for ensuring secure, reliable, scalable, and cost-effective IT services across the Head Office and project locations.
Key Responsibilities
Lead the IT team and ensure effective IT service delivery across Head Office and approximately 75 project locations.
Manage LAN/WAN, Internet, routing, switching, network infrastructure, and connectivity.
Manage servers, VMware/virtualization, Active Directory, DNS, email systems, Microsoft 365, Zimbra, and other critical IT infrastructure.
Lead cybersecurity and information-security initiatives, including firewall, endpoint protection, access control, security monitoring, and data-protection measures.
Manage centralized storage, NAS, backup, disaster recovery, and business continuity systems.
Manage CCTV connectivity and centralized monitoring, including project locations.
Manage GoAutoDial/VICIdial, Zoom/video conferencing, email communication, and other collaboration platforms.
Ensure effective IT service management, helpdesk support, incident management, change management, and system availability.
Manage IT procurement, vendor relationships, contracts, SLAs, technical evaluation, implementation, and service performance.
Ensure proper IT asset lifecycle management, including hardware, software, licenses, warranty, maintenance, and replacement.
Develop team capability through training, knowledge sharing, performance management, and continuous improvement.
Work at office
Full time
Gulshan, Dhaka
Applications for this job are handled on the company's own website.
bti is a pioneering and leading company in the real estate industry of Bangladesh established in 1984. It is the founder member of REHAB with membership number 001 and is also the first ISO certified company in Bangladesh for "Design and Construction of b
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