Manager, Property Security Management (PSM) - Operations

Managing the operations of the SBU (Property Security and Management) having about 500 Support Staffs (SSs) including Building Managers (BM), Security Officers, Supervisor, Caretakers (CTs), Security Guards (SGs) and Cleaners (CLs), Electricians, Plumbers, Lift Mans, Pool Technicians in bti projects both ongoing and handed over projects across Dhaka city.

Sourcing, screening and deployment of required numbers of experienced Building Managers, Caretakers, Security Guards, & Cleaners to meet up specific requirements.

Conducting training regularly and periodically to ensure professional development of Support Staffs.

Monitoring the daily activities of team members, supervising administrative works of Security Dept.

Performance management - set KPIs and evaluate performance to ensure goal accomplishment.

Maintaining Central Store/Record of Dress of SSs i.e., Store Maintenance, Dress Registers maintenance,

Monitoring & providing Monthly Central Training on Duties & Responsibilities the Support Staffs to increase awareness and professionalism.

Providing Technical Training on Fire Fighting, Fire Panel, Fire Hydrant, Lift and Generator/Substation operation.

Overseeing the SS salary preparation, distribution & procedure are maintained properly as per company policy.

Preparing monthly report of Resign, Run, Sleeping, Termination & Black list etc. & submitting those on regular basis & providing other on demand.

Ensuring of the project visit of Security Officers as per policy by reviewing the project visit sheet & preparing the monthly visit report and supervising the performance of Team members.

Taking feedback of customers & site personnel regarding service standard of support staffs i.e., attitude, manner and performance of duties.

Carrying out inquiry & investigations if any theft & pilferage or incident occurs in the projects & take necessary action accordingly.

Inspiring & counseling with the Security Team on regular basis as they have to work round the clock as per demand, doing mock session on handling the Critical Issues etc. & to be aligned with the company culture.

Arranging & performing special roster duties on long Holidays such as Eid Holidays.

Strategy making, team building, people management, inter dept. cross-functional activities would be an integral part of his job.

Should have a leadership role for imbuing the core values of the company and uplifting the organizational initiatives, culture, and spirit of the entire organization. Ensure and maintain company culture in the team members.

Accountable for all his work to the GM-PSM and will first report any incident/accident to the GM-PSM.

Computer knowledge is mandatory to generate reports, presentations and email correspondences.

Should be proactive and able to handle any odd situations and unsatisfied clients.

Any other task assigned by the higher authorities.