Lead Salesforce Business Analyst at Softtek | chakrie

Requirements

5+ years of experience in Business Analysis.
Minimum 2 years of experience in a leadership or people management role.
Strong expertise in Salesforce business process design and optimization.
Experience with Salesforce configuration tools:
Experience gathering, documenting, and validating business requirements.
Experience creating user stories, process maps, and functional documentation.
Knowledge of Salesforce Knowledge and Experience Cloud.
Understanding of security configurations and access management within Salesforce.
Experience supporting KPI reporting and performance tracking initiatives.
Strong leadership and people management skills.
Excellent communication and stakeholder management abilities.
Strategic thinking and decision-making capabilities.
Problem-solving and analytical mindset.
Ability to work effectively with cross-functional teams.
Strong organizational and prioritization skills.
Ability to manage multiple projects and competing priorities.
Results-oriented with a focus on business value and ROI.
Master's degree in Business Administration, Information Technology, Computer Science, or a related field.
Experience with DocuSign.
Experience with ZoomInfo.
Experience with Salesloft.
Salesforce certifications are highly preferred.
Experience in business process automation and digital transformation initiatives.
Knowledge of Agile methodologies (Scrum, Kanban).

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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