Requirements

Strong relationship management and account ownership experience — comfortable being the face of the company to enterprise clients
Background in logistics, procurement, or supply chain — understands the client's operational world firsthand
Comfort with AI-driven products — not a hands-on technical builder, but fluent enough to speak credibly about how the platform's AI creates value for clients
Commercially minded: understands account health, retention, and expansion, and can spot risk and opportunity early
Senior profile — 5+ years of experience in account management, implementation, or client-facing roles in logistics/supply chain; based in Mexico and able to travel national and international
Spanish and English — written and verbal — at a level that supports fluent client conversations
Experience at a tech-forward or AI-native supply chain, logistics, or procurement company
Existing network of relationships in the Mexican logistics, procurement, or supply chain space
Familiarity working in fast-changing startup environments where processes are still being built
Previous experience as a KAM, Account Manager, or Customer Success Manager in B2B SaaS

KAM Mexico

Summary