Proven experience in intake coordination, recruitment, or customer success (preferably within healthcare or ABA)
Strong communication and interpersonal skills
Ability to manage both client-facing and recruitment responsibilities
Highly organized with strong attention to detail
Ability to multitask and work in a fast-paced environment
Experience with Monday.com or similar CRM/project management tools (preferred)
Customer-focused mindset with a commitment to service excellence
Strong problem-solving and administrative skills

Job Opening: Intake & Recruiter

Location: Remote (Working US Hours - 9am-5pm EST)

Type: Full-Time

Manage the full client intake process, ensuring a smooth and positive experience
Act as the first point of contact for new client inquiries, providing timely and professional communication
Collect, review, and organize client documentation accurately
Coordinate service initiation, including scheduling and internal team communication
Maintain ongoing follow-ups to ensure high levels of client satisfaction and customer success
Support recruitment efforts, including sourcing, screening, and coordinating candidates
Schedule interviews and manage candidate communication throughout the hiring process
Assist with onboarding of new hires
Maintain and update candidate and client pipelines using systems such as Monday.com
Track and manage workflows for both intake and recruitment functions
Collaborate with internal teams to ensure staffing and client needs are met efficiently

Intake Specialist/Recruiter

Summary