Intake & Admissions Coordinator (Medicaid/Benefits Liaison)

• Company Name: Lowkia

Location:

• Job Type: Full-Time

• Workplace Type: On-Site

• Job ID: IJOB202664423

• HouseCalls Home Care is looking for a highly organized and responsible Intake & Admissions Coordinator to become the first point of contact for new clients and their families.

• The successful candidate will manage the intake, Medicaid eligibility, UAI coordination, documentation, and client onboarding process, ensuring a smooth transition from referral to service delivery.

• Key Responsibilities

• Receive and manage incoming referrals and client inquiries
• Verify service area, care requirements, insurance, and Medicaid eligibility
• Guide families through the Medicaid application process
• Collect and organize required documentation
• Coordinate UAI (Uniform Assessment Instrument) screenings
• Follow up with DSS, Health Department teams, and MCO care coordinators
• Track service authorization and resolve documentation gaps
• Complete onboarding paperwork and service agreements
• Maintain accurate client records in the company system
• Coordinate with Clinical, Scheduling, and Billing teams
• Maintain clear communication with clients and their families throughout the intake process

• Requirements

• Previous experience in Home Care / Healthcare Intake will receive priority
• Fluent in English (spoken and written) — mandatory
• Moderate proficiency in Hindi, Urdu, or similar languages is an advantage
• Strong communication and telephone-handling skills
• Excellent organizational and documentation skills
• High attention to detail and accuracy
• Ability to manage multiple cases simultaneously
• Reliable attendance and strong work discipline
• Comfortable working a full-time overnight shift

• Preferred Qualifications

• Experience in healthcare intake, home care, insurance verification, or BPO/call center operations
• Familiarity with Medicaid, insurance, or U.