Proficiency with the Microsoft Office suite and advanced Microsoft Excel skills for managing complex datasets.
Hands-on experience with Excel lookup functions, including VLOOKUP or comparable lookup functions.
Hands-on experience using Excel text-cleaning functions, including CLEAN or comparable data-cleaning methods.
Ability to maintain detailed and accurate case notes in a database and coordinate document and data transfers.
Ability to develop, monitor, and report on project plans and schedules.
We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up
we’re happy to support your career development and growth in:
Working with Microsoft Excel, including creating and using PivotTables to analyze and organize data.
Writing or maintaining batch files or Bash scripts to automate tasks and improve efficiency.
Using tools and platforms such as Smartsheet, Jira, ShareFile, or AWS S3 to manage work, data, or project activities.
Supporting cybersecurity, fraud, identity protection, incident response, data breach, forensic investigation, or breach remediation activities.
Coordinating high-volume communications or time-sensitive customer correspondence, particularly in response to incidents, service disruptions, or data breach events.

Incident Coordinator

Summary