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Universal College BangladeshVerified
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Master`s degree required; international education exposure is highly desirable.
10+ years of experience in student enrollment or admissions, ideally within higher education, with a proven track record of achieving ambitious enrollment targets.
Prior experience managing a team of 7–10+ counselors and tele-callers.
Experience in a start-up or fast-paced, high-growth environment is preferred.
Candidates with strong marketing leadership experience from a multinational organization are also encouraged to apply.
Strong CRM proficiency and data-driven decision-making.
Advanced proficiency in Excel.
Exceptional verbal, written, and presentation skills, with the ability to engage internal and external stakeholders effectively.
Strategic vision paired with hands-on execution capability.
Proven people leadership — able to inspire, manage, and develop teams to consistently meet and exceed targets.
Department: Admissions & Enrollment
Reports to: Chief Operating Officer - UCBD
Location: SA Tower, 1 Gulshan Avenue, Dhaka (on campus)
About Universal College Bangladesh: Universal College Bangladesh (UCBD) is the pioneer of transnational higher education in Bangladesh and the first institution approved by the Ministry of Education to deliver international degree and pathway programs in the country. Through exclusive partnerships with Monash College (pathway to Monash University, Australia and Malaysia), the University of London (LSE-directed programs), and the University of Lancashire (UK), UCBD enables Bangladeshi students to earn globally recognized qualifications at home — with 100% partner curriculum, partner-trained faculty, and international certification — at a fraction of the cost of studying abroad. UCBD operates from its campus in Gulshan, Dhaka, with a branch office in Chattogram.
Role Summary: The Head of Admissions will provide strategic and operational leadership across UCBD`s enrollment function, owning the full admissions funnel from lead engagement through to enrolled student. This role will lead, mentor, and scale a team of admission counselors and tele-callers, shape the Annual Enrollment Plan in line with UCBD`s growth strategy, and position UCBD`s programs as a premium choice across key target markets.
Key Responsibilities
Strategic Leadership & Planning
Develop and execute the Annual Enrollment Plan, ensuring alignment with UCBD`s broader business strategy and objectives.
Provide strategic and operational leadership across all enrollment activities, ensuring achievement of student admission targets.
Establish a premium positioning strategy for UCBD`s programs across key target markets.
Team Leadership
Lead, mentor, and manage a team of admission counselors and tele-callers, driving conversion of prospective students into enrolled students.
Build enrollment team capability through structured training, coaching, and performance management.
Enrollment Operations
Oversee call center operations, optimizing lead-to-walk-in and walk-in-to-enrollment conversion processes.
Leverage CRM and database management tools to track pipeline health, strengthen lead nurturing, and inform data-driven recruitment decisions.
Marketing & Communications Collaboration
Craft and implement compelling communication strategies to engage and convert prospective students across diverse geographic and demographic segments.
Partner closely with the marketing team on joint campaigns that strengthen outreach, engagement, and lead conversion.
Other benefits are as per company policy.
Work at office
Full time
Dhaka
Applications for this job are handled on the company's own website.
