Bachelors/Masters Degree in Chemistry or Biology, engineering or other science related field is desired, will also consider applications with equivalent experience, training and education

3 years of experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous Waters product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
Ability to perform effective system level troubleshooting
Understanding of the scientific application workflow along with the scientific software systems (CDS, SDMS, LIM, ELN)

Must possess a strong customer focus
Strong communication skills; ability to communicate effectively to a diverse audience with specific customer needs
System level approach to problem solving
Analytical mindset with a strong drive to resolve open issues
Excellent verbal and written communication skills
This is a territory-based position with travelling within your designated territory, and occasional travels to other countries for activities such as governance of department, local business support, meetings and training.

Field Service Engineer II

Summary