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A Reputed Garments Accessories ManufacturerVerified
Chakrie never asks for money to apply. Report any employer who does.
Able to handle several numbers of orders / styles at a time independently.
Proven capability to understand different buyers` requirements.
Should have good knowledge of products, sample, fabrics, accessories, trims, fashion trends etc.
Able to handle several numbers of orders / styles at a time independently.
Proven capability to understand different buyers spec & requirements.
Candidates must be smart, self motivated and dynamic.
Customer conveyance capacity, Strong interpersonal communication and leadership skill are must.
Excellent verbal and written communication skills in both English & Bangla.
The applicants having experience in the following area(s) are preferable: Customer Care, Corporate Marketing, Brand Planning and Business Development.
Ability to work independently with minimal supervision
We are seeking a dynamic and experienced Executive / Sr. Executive – Customer Service (Garment Accessories) to manage and support customer-driven product development activities. The role focuses on coordinating end-to-end development of garment accessories such as Woven Labels, Printed Care Labels, Heat Transfer Labels, Hang Tags, Bandrole Paper Boxes, Stickers, Bows, Barcodes, and other garment-trimming solutions. The position serves as the primary point of contact for customers, ensuring accurate communication of requirements, timely sampling, approval follow-ups, order processing, and on-time delivery. Close coordination with product development, production, sourcing, and quality teams is essential to ensure customer satisfaction, cost efficiency, and consistent product quality.
Job Responsibilities:
The incumbent is responsible for independently taking care of all facets of assigned sampling functions involving all types of garment accessories (Tag & Label especially).
Ensure customer satisfaction by providing innovative merchandise identification products that consistently and continually meet or exceed defined requirements for product quality and customer support.
Ensure immediate and innovative responses to customer as well as provide a vision and a model for satisfying them.
Work towards developing service standards and strategies, which would be the company`s competitive advantage.
Ensure customers standard requirements in terms of delivery, samples and orders are duly recorded by the respective customer service or PD staff and passed down to the respective departments.
Determine current and future expectations of customers and use that information to ensure improvements in quality and service.
Build and sustain good working relationship with our customers through constant process of discussion and negotiation enabling the organization to establish a reliable, quality conscious, customer oriented vendor base.
Work at office
Full time
Dhaka
Applications for this job are handled on the company's own website.
