Director, Talent Programs

The Director, Talent Programs is a strategic program management leader responsible for delivering and continuously improving high-impact talent and employee programs across Zeta Global. This role will lead complex, cross-functional work across performance management, engagement surveys, global talent programs, and recruiting projects.

Reporting to the Senior Director, Talent Development & Experience, this role partners closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, and business leaders to create a seamless experience from candidate acceptance through onboarding, development, engagement, and ongoing employee milestones.

This is a hybrid role based in our New York City headquarters. Team members work from our NYC office Tuesday through Thursday each week, with remote flexibility on Mondays and Fridays.

• Partner with the Senior Director, Talent Development & Experience to execute Zeta’s global talent strategy across the employee lifecycle, such as recruiting projects, performance management, engagement surveys, and ad hoc projects.
• Translate strategic priorities into clear project plans, governance structures, timelines, communications, and measurable outcomes across multiple concurrent workstreams.
• Lead the day-to-day planning and operational execution of global talent programs, including performance management and engagement-survey cycles, from project planning through reporting, action planning, and continuous improvement.
• Build scalable program operations through standardized processes, annual planning rhythms, project-management practices, and clear ownership across global initiatives.
• Drive operational excellence across recruiting, onboarding, communications, projects, and development to improve consistency, efficiency, and employee experience.
• Partner closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, Employee Experience, and regional leaders to deliver connected, globally consistent programs and support priority recruiting projects.
• Leverage data, employee feedback, and operational insights to evaluate program effectiveness, identify improvement opportunities, and surface recommendations that inform talent strategy and organizational effectiveness.

Data, Insights & AI Enablement

• Develop dashboards and operational reporting that measure program effectiveness and employee experience.
• Partner with the broader People Team to identify trends, recommend improvements, and support business decision-making.
• Ensure survey insights translate into actionable recommendations and program improvements.