Customer Support Representative (financial background)

Remote — Argentina, Bolivia, Ecuador, Guatemala, Mexico, Peru, South Africa
Contractual
Work from home

Salary: USD 1,600 - 2,000 / month
Deadline: 29 Nov 202615 days left
Vacancy: Not specified
Category: Customer Service & Call Centre

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Summary

Requirements

Additional Requirements

Proven customer support experience within financial services, fintech, banking, or payments.
Demonstrated experience handling large money movements, including seven-figure transactions, with a high degree of accuracy.
Strong understanding of payment processing, transaction flows, refunds, chargebacks, and account reconciliation.
Excellent attention to detail and sound judgment when handling sensitive financial information.
Proficient written and verbal English communication skills.
Comfortable working with ticketing systems, CRMs, and internal financial tools.
Ability to work independently in a fully remote environment and manage a steady volume of inquiries.
Availability to work during U.S. business hours.
Familiarity with AML, KYC, and fraud prevention practices.
Experience with support platforms such as Zendesk, Intercom, Freshdesk, or similar.
Background in e-commerce, rewards programs, or digital gift card platforms.
Working knowledge of Excel or Google Sheets for transaction tracking and reporting.

We connect top talent with vetted employers, competitive pay, and real growth opportunities.

Originally posted on Himalayas

Responsibilities

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Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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