Customer Success Specialist [2622-302609 at LevelUp | chakrie

Requirements

1 to 2 years of proven experience in a customer-facing role, such as Account Management, Sales, Support, or Customer Success.
Demonstrated expertise in handling customer retention and managing escalations.
Strong comfort level and confidence in conducting live customer calls and virtual meetings.
Exceptional written and verbal English communication skills, with the ability to manage high-volume email and chat correspondence displaying professional "Executive Presence."
Strict adherence to scheduled working hours aligned with North America Central Time.
Prior experience in Customer Success and a B2B SaaS or tech environment is highly preferred.
Proficiency with CRM tools (e.g., Salesforce) and Customer Success platforms (e.g., Gainsight) is preferred.
Strong working knowledge of Google Workspace (G Suite).
A proactive, can-do attitude combined with a strong team-oriented, supportive approach.
Genuine passion for problem-solving, customer experience, continuous learning, and self-improvement.

More Information

Originally posted on Himalayas

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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