CUSTOMER SUCCESS MANAGER (100% Remote outside of Canada) at Wishpond | chakrie

Requirements

Additional Requirements

Minimum of 3+ years experience in a Customer Success role, preferably in a SaaS organization.
Digital Marketing knowledge, including paid Ads, landing page optimization, email marketing and social media, is considered an asset.
Experience using Shopify is preferred.
A degree or diploma that contributes to the organization or role is considered an asset.
Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality.
As part of a diverse team, the ability to work both independently and collaboratively.
Must be technical, analytical, results-driven and have the ability to multitask in a fast-paced environment.
Organized, administratively strong, and have solid writing, phone, and general communication skills.
Fluent in English (spoken and written). Knowledge of a second language is considered an asset.
Knowledge of basic CSS, HTML and JS
Experience with other marketing automation platforms
Experience with email marketing platforms.
Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet connection. This position may be required to download and utilize company software.
The individual must be prepared to work standard business hours on EST or PST.
Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks.
Once hired, the successful candidate must provide a valid government-issued photo ID as part of their onboarding process.

Responsibilities

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Skills & expertise

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

Everything else on this page, kept up to date and available to every member of Chakrie at no cost at all.

Salary & benefits

A clear overview of what is expected, written by the people who posted it, with every detail you need to decide.

Qualifications, experience and the skills that matter most, along with anything that would make you stand out.

Practical next steps, the documents to prepare and the dates to keep in mind before you apply or get in touch.

Contact details, links to the official source and the notes our team adds after checking each listing by hand.

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CUSTOMER SUCCESS MANAGER (100% Remote outside of Canada)

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