Customer Service Officer

Reports to: Duty Manager

Your recruitment will be under Amnestar Solutions Ltd, GSA for China Southern Airlines, Bangladesh. It operates by a team of young and energetic professionals.

Role Introduction

Upon relative skills attainment and fulfillment of predetermined performance criteria, you will be rewarded with promotion at 18 months of service or above.  If you are attracted by the dynamic Airport operations and hold a strong passion in providing a great customer experience, we look forward to welcoming you to join our largest Airport service team at Hazrat Shahjalal International Airport, Dhaka. 

Key Responsibilities

• Be the brand representative to provide great customer experience at the Airport, China Southern Airlines station and designated pre-flight registration locations.
• Deliver a seamless Airport experience to our passengers from check-in to boarding.
• Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas.
• Opportunities to assist some behind-the-scene operations tasks.
• Prepare flight related documentations to ensure safe and an on-time operations.