5+ years of proven experience in SaaS software and solutions sales, selling to end-users as well as VPs and C-level executives across multiple departments
Solid understanding and experience in managing the complete sales cycle from prospecting to closure
Good understanding of SaaS sales processes and management of key KPIs is desirable
Goal-oriented with a proven track record of consistently exceeding the sales quota in previous positions
Ability to work as part of a fast-paced team while demonstrating flexibility, reliability, and taking initiatives
Excellent written and verbal communication skills; ability to explain technological strategies to both end-users and decision-makers throughout organizations, including technical, business, and C-level audiences
Customer-success mentality, with a winning attitude
An energized and enthusiastic, self-motivated, competitive, creative problem-solving, relationship builder, customer-focused and highly responsive leader
Bachelor’s degree in business administration, marketing, or technical discipline; MBA is an advantage

Customer Retention Account Manager

Summary