Customer Experience Coordinator (Real Estate)

• Experience: 2+ years in customer service, property management, or tenancy coordination.
• UK Housing Knowledge: Familiarity with UK residential housing regulations and compliance standards.
• Tech Savvy: Proficient in cloud-based property software (e.g., Fixflo, Arthur Online, AppFolio, or Yardi), CRM systems, and Microsoft 365/Google Workspace.
• Remote Work Setup: Dedicated home office with reliable high-speed broadband (100/50 Mbps recommended) and backup internet.
• Communication: Exceptional written and spoken English, with strong conflict-resolution and diagnostic skills.
• Fiber internet (PLDT Fiber, Converge, Globe Fiber, etc.) – recommended speed of 100/50 Mbps
• Backup internet (mobile hotspot or secondary ISP) capable of at least 20 Mbps
• Quiet, conducive home workspace
• OPTIONAL: Wired Ethernet connection preferred during work hours
• OPTIONAL: Power backup (UPS) if the location experiences frequent outages

Why Expedock:

• Health & Benefits: HMO coverage and leave credits after three months of engagement.
• Supportive Remote Environment: Work from home with a collaborative team that values growth and mutual success.
• Structured Training: Comprehensive onboarding and client-specific training to help you quickly master workflows.

By submitting your application to Expedock, you consent to the collection, use, and processing of your personal information for recruitment purposes. Your data will be used to:

• Evaluate your qualifications and suitability for current and future roles
• Communicate with you throughout the recruitment process
• Improve our hiring processes and candidate experience
• Maintain talent pools for future opportunities, where permitted by law

Expedock handles candidate data with care and in accordance with applicable data protection regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.

Originally posted on Himalayas