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Halima GroupVerified
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Minimum 2 years of experience in Customer Care, Customer Service, Call Center, E-Commerce or a similar role.
Strong communication skills in Bangla and basic professional English.
Comfortable handling customer calls and social media messages.
Good knowledge of Facebook, Instagram, WhatsApp and online customer communication.
Basic computer and data-entry skills.
Must be patient, responsible and professional when dealing with customers.
Ability to handle complaints and difficult customers calmly.
Good coordination and teamwork skills.
Experience in an e-commerce business will be preferred.
HG E-commerce is the online retail wing of HG, a concern of Halima Group. The company focuses on mobile accessories, gadgets, consumer electronics and other technology products for the Bangladeshi market.
We are looking for someone who understands that customer care is not only about answering messages. She should be able to guide customers, confirm orders accurately, solve problems and maintain a positive customer experience with HG.
Other benefits are as per company policy.
Work at office
Full time
Dhaka (Purana Paltan)
Applications for this job are handled on the company's own website.
Halima Group has pulled out all the steps to become a pioneer of Telecom accessories, Mobile Phone, Electrical accessories & Home Appliance product in Bangladesh. Our products and services have been diversified to reach out to a wider range of clients and
