Communication Officer

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals from diverse backgrounds.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, and contractors to guide their practice and conduct. The Code is organized into categories, as follows:

• Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.

• Provide a positive and valued experience for those receiving services within and outside MedGlobal.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work. MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.

JOB SUMMARY:

A Communication Officer who will be responsible for overall communication, documentation and knowledge management related activities of ‘maternity and Referral center, Health post, Training, humanitarian health response and others requirement of the program including content development, report writing, media communication, documentation of programme process and learnings.

Job location: MedGlobal Field Office, Cox’s Bazar, Bangladesh.

Report to: Country Representative

Working Days and Hours: Sunday to Thursday, weekly 40 hours

JOB RESPONSIBILITIES:

Communication Officer reports to Country Representative in performance of duties and devotes time as per following broad headings:

Knowledge Management & Communication (75%)

• Expertise in designing of communication and branding materials for internal and external use.

• Hands on experience in audio-visual production

• Have substantial experience in a corporate or an I/NGO environment, with knowledge on the branding compliances and promotional strategies of the same.

• Have proven experience to work as a part of a bigger team with diverse expertise.

• Excellent understanding of how to use branding tools and techniques to increase the visibility, profile, and reputation of an organization.

• Expertise in using Adobe Photoshop, Adobe Illustrator, Adobe Premiere Pro, InDesign, Adobe After Effects, Final Cut Pro and other relevant software.

• Skill and experience in photography, videography and web design.

• Ability to develop creative ideas and transform them into practical reality.

• Good writing skills particularly in English and Bangla. Develop, write and edit program and communications materials, including press releases, blog posts and social media content

• Promote communications and marketing materials through appropriate social channels

• Track analytics and create reports detailing successes and failures of communications campaigns

• Ensure that all communications and program material align with brand standards

• Ensure Filed visit and collect valuable date for case study, success history as per requirement of the program and Office and also meet up Headquarter requirements.

• Ensure to preserve all the data in the respective drive.

• Excellent understanding of online based work, meeting, documentation sharing, uploading.

• Must be ready to accept additional responsibilities as given by the supervisor and ready to work beyond

• working hours, at times, for the greater interest of the organization as and when needed.

• Willingness and ability to travel to field as required.

Networking: 15% of time

• Work with communications team members to conceptualize and implement communications strategies and campaigns

• Respond to media inquiries and perform media outreach to achieve brand placement in publications

• Develop escalation protocols for managing communication crises, should they arise

• Attend in-house and represent MedGlobal outside meetings as required.

• Follow up with headquarter staff after attending meetings;

• Explore prospective opportunities for partnership with the health sector, UN agencies or others organizations and stakeholder.

Others 10% of time

• Contribute in developing and updating organizational documents

• Maintain digital media archives including photos and videos

• Work in close liaison with the respective department and submit periodical reports.

• Attend meetings as directed by the CR and HQ respective management.